Cynulliad Cenedlaethol Cymru |
National Assembly for Wales |
Pwyllgor yr Economi, Seilwaith a Sgiliau |
Economy, Infrastructure and Skills Committee |
Mynediad at Fancio |
Access to Banking |
EIS(5)AB01 |
|
Ymateb gan Cytûn |
Evidence from Cytûn |
Cytûn represents the principal Christian denominations in Wales and a number of other Christian organisations which work in Wales. The denominations have some 150,000 adult members, and meaningful contact with many more adults, children and young people in every community in Wales. A full list of Cytûn members can be found here: http://www.cytun.co.uk/hafan/en/who-we-are/
This consultation is very timely in terms of Cytûn’s work. In December 2018, Cytûn wrote on behalf of a number of our members – the Free Church Council for Wales, the Society of Friends in Wales and the Church in Wales – at all the principal banks which operate in Wales, and to the Post Office. The purpose of these letters was to express concern regarding the number of bank branches which are closing in Wales at the present time. A number of towns and whole areas of Wales now have no operational bank branch, and some also lack a Post Office. At the same time, an article was published in the Pedair tudalen (the section of the denominational weeklies, Y Tyst, Y Goleuad and Seren Cymru which is shared interdenominatioonally) encouraging church members to use their remaining local bank branches, as lack of use is the explanation usually given by banks for closing them.
We believe that branch closures create severe difficulties for many people, including:
We are also concerned at the aggressive marketing of online banking in some branches at the moment, despite the fact that the ‘success’ of such marketing would lead directly to closing the branch. We understand that banks are private businesses with duties to their shareholders, but we believe that they are also offering an essential public service.
We suggested in our letter that some of these matters could be addressed at modest cost. For example, we asked whether banks would be willing to consider:
We received a reply from every bank apart from TSB. These replies were similar to each other. One (from Lloyds) is attached as an example - we would be happy to supply all the responses if the Committee felt that this would be useful. We did not feel that the replies had adequately addressed our concerns, and their replies were negative to the first two suggestions above. We were disappointed also that every reply came in English only (although one bank did offer to provide a translation into Welsh upon request).
We also received a reply from the Post Office. We felt that this response was rather more hopeful, and we have arranged a meeting with Stuart Taylor, Post Office External Affairs Manager for Wales and the South West [of England] on May 23. We would be happy to supply a report on that meeting to the Committee if you so wish.
We wish the Committee well in addressing this matter. We note with considerable interest in the terms of reference for this inquiry the suggestion that a community bank could be established with branches in Wales. In the light of the disappointing response of the current banks, we would urge the Committee seriously to consider this possibility for the sake of our communities.
We would be glad to offer any further assistance that the Committee might require.